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Urner's Mattress serving all of Kern County with 3 convenient locations.
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Our customers are our family, and we love to hear what they have to say. Check out their rave reviews right here.
Because I moved, I found myself needing a new fridge, again. Without hesitation I called Urner's, not only did I call Urner's because my home builder used them, meaning they would know the exact match to my already installed appliances, but also because I have used Urner's to purchase appliances on two other occasions… Never once did I feel like I needed to demand anything or that I wasn't being listened to… I will continue to buy from Urner's and refer people to Urner's. It's not just a great local place (which better stimulates the local economy) but they treat you like a real person, the whole team, from the sales people to the cashiers, to the installers. If you bring your business to Urner's, they will not disappoint.
We visited the store today looking for a refrigerator. We got the best service, the one we dreamed of and pray for before we walked in. Our sales person was amazing. His years of experience helped us to decide and choose the best refrigerator for our family. He took the time, he answered our questions and had the patience and keep knowledge that we needed. Went to other stores before to look for a refrigerator and was disappointed. Not here! They earned my future business!
Great customer service. Four years ago during a remodel, purchased new kitchen appliances, plus washer/dryer, and a couple of chairs. Our salesman was knowledgeable and patient. Recently had a problem with the refrigerator and Urner's teamed up with KitchenAid to replace/deliver a replacement with a one day turnaround. Their customer service department emailed and phoned multiple times to keep me updated on the situation. I will always go to Urner's for my home purchases.
We had such a great experience at Urner’s. We were looking for a new refrigerator and dreading the purchase. We went in knowing what we were looking for and the staff was very knowledgeable. They gave us the best options for our price point and the features we desired, along with information on the various brands. It took about 10 minutes to choose the one we wanted & 10 more minutes to complete our purchase. We got a great deal with their Black Friday promotions. It was Thanksgiving week when we purchased, but they still got us in for a delivery that Saturday. The employees who showed up to deliver the refrigerator were friendly and respectful. They made sure to leave things clean and hauled away our old refrigerator. The whole process took about 20 minutes. We were pleasantly surprised at how smooth the whole process went. We’d definitely recommend Urner’s!